Chapultepec Lupita

Hello, We ordered food from you today and located a very long hair that does not belong to either of us. We are both male and have short hair. We called to address the issue but was met by a lady who basically said it wasn’t her problem. I would like to have a manager call me at+17062073616 please I was told one would be in Monday at 6:30. I also have photos of the hair in the queso.